Hospitality & Tourism

TESDA Certified

Blend Available

Tourism Training Program

Develop tourism industry knowledge and customer service excellence. Learn to provide exceptional hospitality and tourism services.

Duration

Contact us for schedule

Class Size

Minimum 10 students

Certification

TESDA Certificate

Program Description

Our Tourism Training Program provides comprehensive education in tourism industry operations, customer service excellence, and hospitality management. Students will learn about tourism products, destination marketing, and guest relations.

The curriculum covers tourism geography, cultural awareness, tour guiding techniques, travel planning, customer service skills, and sustainable tourism practices. Students will develop communication skills essential for the tourism industry.

Graduates will be prepared to work in hotels, resorts, travel agencies, tour companies, airlines, or government tourism offices, providing excellent service to domestic and international visitors.

Program Outline

Discover the exciting world of hospitality and tourism. Develop the skills to showcase destinations, provide exceptional service, and create memorable experiences for travelers.

Module 1: Tourism Fundamentals

  • Tourism industry overview and trends
  • Types of tourism and market segments
  • Philippine tourism destinations
  • Tourism geography and attractions

Module 2: Customer Service Excellence

  • Customer service principles and standards
  • Communication skills and techniques
  • Handling complaints and difficult situations
  • Cultural sensitivity and awareness

Module 3: Tour Operations

  • Tour planning and itinerary development
  • Tour guiding techniques and skills
  • Group management and leadership
  • Safety and emergency procedures

Module 4: Industry Applications

  • Customer service skills
  • Menu knowledge and recommendations
  • Cafe operations and workflow
  • Food safety and hygiene

Requirements

What you need to get started

  • High school diploma or equivalent
  • Good communication skills
  • Medical clearance certificate
  • 2×2 ID photos (4 pieces)
  • Photocopy of valid ID
  • Birth certificate (NSO copy)

Pricing Details

Investment in your tourism career

  • Schedule: Contact us for details
  • TESDA Blend option available
  • Minimum 10 students per class

₱1,100

Assessment Fee

Contact Us

Training Fee

Frequently Asked Questions

Common questions about the Tourism program

English communication skills are very important as you’ll interact with international tourists. While we prefer good English skills, we also provide communication training to help improve your language abilities during the program.

The program may include field trips to local tourist destinations for practical learning experiences. These are typically day trips within the local area and are included in the program fee.

The Blend option combines 65% online learning with 35% face-to-face sessions. Online modules cover tourism theory and destinations, while practical sessions focus on customer service role-plays and tour guiding practice.

Graduates can work as tour guides, hotel front desk staff, travel agency consultants, airline customer service representatives, resort activity coordinators, or tourism information officers.

Some tourism jobs are seasonal, especially in beach destinations. However, many positions in hotels, travel agencies, and urban tourism are year-round. We’ll discuss various career paths and their seasonal considerations.